Privacy Policy
LinguaMaze ("we", "us", "our") respects your privacy. This page explains what information we collect when you visit linguamaze.com, why we collect it, and what we do with it.
Short version: we collect only what we need to run the site, ship your downloads, and reply to your messages. We don't sell your data. Ever.
Information We Collect
We collect three kinds of information:
- Information you give us — when you make a purchase, fill out the contact form, or sign up for our newsletter. This includes your name, email address, billing address, and any message content.
- Information from your browser — IP address, browser type, pages you visited, and how long you stayed. This helps us understand which content is useful and which isn't.
- Cookies — small text files that remember things like your shopping cart, login state, and language preference. You can disable cookies in your browser; some site features may not work as well.
How We Use It
We use your information to:
- Process and deliver your purchases (downloads, lesson bookings)
- Send order confirmations and download links
- Reply to your contact-form messages
- Send our newsletter (only if you signed up — you can unsubscribe anytime)
- Improve the site based on how visitors actually use it
- Comply with legal obligations (tax records, etc.)
What we don't do: sell your data, share it with marketers, or use it for ad retargeting outside our own site.
Who We Share It With
We share data only with the service providers needed to run the site:
- Hosting — Hostinger (web servers, secure transmission)
- Payment processing — Stripe / PayPal (handle credit card data — we never see or store card numbers)
- Email delivery — our SMTP provider (transactional emails like order confirmations)
- Analytics — Google Analytics (anonymized visitor data)
Each of these has its own privacy policy. We don't share your data with anyone else unless required by law (e.g., a valid subpoena).
Your Rights
You have the right to:
- Access the data we have about you
- Correct any incorrect information
- Delete your data (note: we may need to keep some records for tax/legal reasons)
- Object to processing or withdraw consent
- Take your data elsewhere (data portability)
To exercise any of these rights, just drop us a note. We'll respond within 30 days, usually much faster.
How Long We Keep Your Data
We hold onto data only as long as we need it:
- Order records — kept for 7 years (tax compliance)
- Newsletter subscriptions — until you unsubscribe
- Contact form messages — kept for 2 years, then deleted
- Account data — until you delete your account
Children's Privacy
LinguaMaze is intended for adults (parents, teachers, adult learners). We don't knowingly collect data from children under 13. If you believe a child has provided us their information, please let us know and we'll delete it.
Changes to This Policy
We update this page when something material changes. The "Last updated" date at the top tells you the current version. Significant changes will be communicated via email if you have an account or have subscribed to our newsletter.
Contact Us
Questions about this policy or your data? Reach out via the contact form and we'll get back to you within 24 hours on business days.
Got a question?
We try to keep this in plain English. If something isn't clear, just ask.
Get in touch